Is ASUS RMA free?

2022-11-02 Admin 0 Comments

Is ASUS RMA free?

In order to continue with an RMA (Return Materials Authorization) for out of warranty repair services, a Diagnostic Fee is required to be paid in advance prior to sending in your product based on your product type. The Diagnostic Fee is non-refundable, and does not cover the actual cost of repair.

Does ASUS require receipt for RMA?

If You do not provide the receipt/invoice from the seller, your warranty period will be deemed to start from the manufacture date of the Product, based upon the serial number, rather than the date of purchase.

How do I file an ASUS warranty claim?

How To Claim Your ASUS Warranty Over the Phone

Call 1-888-678-3688.
Inform the customer care agent that you wish to claim a warranty.
Tell them about the issues your product is experiencing.
Provide them with the purchase and warranty info.
Follow further instructions.

How do I return an ASUS product?

ASUS doesn’t offer in-store returns, so you have to mail your item to the ASUS warehouse. To do so, you’ll need to request an RMA (Return Merchandise Authorization) number by: Logging in to your account as a member. Calling ASUS customer service.

How long does ASUS RMA take?

We can say that normal RMA time is 15-20 days if you are in same country. Everything below 15 days is very cool. Excellent is when manufacturer discover problem as soon as possible to send information in store to replace you.

Will ASUS replace my laptop?

ASUS will provide immediate repair/replacement to customer on end-users based on product’s warranty policy after product is verified by contacting ASUS authorized service provider. Note: Product must be in full packaging & without physical damage to the product.

Does ASUS require proof of purchase?

Before contacting ASUS technical support, ensure that You have the Product in front of You and that it is turned on, if it is feasible. Please also be ready to provide the Product’s serial number, the model name and proof of purchase.

How long does an ASUS RMA take?

So, we proceed to RMA. Here’s how the RMA system works with ASUS: YOU pay to return this (shipping time 5 to 7 days). After they receive the board, ASUS tests the board and at the very most they’ll send a REFURBISHED mobo to me…

How does ASUS repair work?

If the Product fails during normal and proper use within the Warranty Period, ASUS will repair or replace the defective parts of the Product, or the Product itself, with new or reconditioned parts or products that are functionally equivalent or superior to those originally supplied.

How do I get my Asus laptop fixed?

First, complete a hardware diagnostic on the MyASUS app (may be incompatible with older models). You can also contact our team through our chat support. If you would like support via telephone, you can also contact our ASUS Extended Care team for out-of-warranty troubleshooting. I have submit my request for repair.

How do I return my Asus laptop?

DOA Process Steps are as follows:- Any service related issue, Customer contact to Asus Toll Free Number (18002090365) for onsite service or nearest Asus Authorized Service Partner for walk-in Repair service.

What voids ASUS warranty?

(a) The Product has been tampered with, repaired and/or modified by non-authorized personnel; (c) The warranty seals have been broken or altered; Exclusions from this limited Warranty Service: (a) Damage caused to this Product(s) by you or any non-authorized third party.

How long does an RMA take ASUS?

Does ASUS replace defective laptops?

How do I return my ASUS laptop?

Can a ASUS laptop be replaced?

How long does ASUS take to repair a laptop?

About 5 business days for actual repairs and shipping, factor in 1-2 weeks depending on your location. Had to RMAs with that amount of time. Of course it also depends on your product and parts availability.