Watching movies on a United Airlines flight is typically a straightforward and enjoyable part of the travel experience, offering a diverse selection of content to keep you entertained. Accessing this in-flight entertainment (IFE) is generally achieved via personal electronic devices or seatback screens, depending on the aircraft.
Understanding United Airlines’ In-Flight Entertainment
United Airlines understands that long flights can be tedious, and provides a robust IFE system designed to cater to a wide range of tastes. Before diving into the “how,” let’s define what constitutes IFE on a United flight. It encompasses movies, TV shows, music, games, and in some cases, live TV streaming. The availability of each option may vary based on the specific aircraft type and route.
Accessing United’s In-Flight Entertainment
There are primarily two ways to access United’s IFE:
- Seatback Screens: Many United aircraft, particularly those used for longer domestic and international routes, feature individual seatback screens. These screens offer a dedicated interface for browsing and enjoying the available entertainment.
- Personal Device Entertainment: On flights without seatback screens, you can use your own laptop, tablet, or smartphone to access the IFE system via the United Wi-Fi network. This option allows you to stream content directly to your device.
Getting Connected: Wi-Fi and the United App
If you’re using a personal device, connecting to the United Wi-Fi network is the first step. Once connected, you can access the IFE by either:
- Visiting the United Wi-Fi Portal: Your browser will typically redirect you to the United Wi-Fi portal. From there, you can select the “Entertainment” option to access the available movies and TV shows.
- Using the United App: The United app (available for iOS and Android) often provides direct access to the IFE, sometimes even before boarding. You can download movies and shows to watch offline before your flight. Note: Not all content is available for pre-flight download.
Step-by-Step Guide to Watching Movies
Regardless of whether you’re using a seatback screen or your own device, the process for watching movies is generally similar:
- Power On and Connect: If using a personal device, ensure it is powered on and connected to the United Wi-Fi network.
- Access the Entertainment Portal: Either navigate to the entertainment portal via your browser or open the United app. If using a seatback screen, the entertainment system should automatically launch after takeoff.
- Browse the Selection: Explore the available movie titles. United typically offers a diverse range, including new releases, classics, and family-friendly options.
- Select Your Movie: Choose the movie you want to watch.
- Start Playback: Press the “Play” button.
- Control Playback: Use the on-screen controls (or seatback controls) to pause, rewind, fast-forward, and adjust the volume.
Optimizing Your Viewing Experience
To make your movie-watching experience even better, consider these tips:
- Bring Headphones: While United may provide complimentary earbuds, a good pair of noise-canceling headphones will significantly enhance your listening experience.
- Charge Your Devices: Ensure your devices are fully charged before boarding or bring a portable charger.
- Adjust Screen Brightness: Lower the screen brightness to conserve battery life and reduce eye strain.
- Use Airplane Mode: Enable airplane mode to prevent interruptions from calls and messages. Connect to Wi-Fi after enabling airplane mode.
Troubleshooting Common Issues
While United’s IFE system is generally reliable, you might encounter occasional issues. Here are some troubleshooting tips:
- No Connection: If you can’t connect to the Wi-Fi network, try restarting your device or disabling and re-enabling the Wi-Fi connection.
- Buffering Issues: If you experience buffering, try closing other apps that are using bandwidth.
- App Problems: If the United app is not working correctly, try closing and reopening it. If the problem persists, try uninstalling and reinstalling the app.
- Seatback Screen Issues: If your seatback screen is malfunctioning, notify a flight attendant.
FAQs: Your Questions Answered
Here are some frequently asked questions regarding in-flight entertainment on United Airlines:
FAQ 1: Is In-Flight Entertainment Free on United Airlines Flights?
Yes, generally, in-flight entertainment is free on United Airlines flights. You don’t typically have to pay extra to watch movies or TV shows. However, Wi-Fi access may require a purchase, depending on your flight and MileagePlus status.
FAQ 2: Can I Watch Movies Offline on United Flights?
Yes, you can watch movies offline if you downloaded them to the United app before your flight. Not all titles are available for download, so check availability in the app ahead of time.
FAQ 3: How Do I Download Movies on the United App Before My Flight?
Open the United app, navigate to the “Entertainment” section, and look for the download icon (usually a downward-pointing arrow) next to eligible movies. Tap the icon to begin the download. Make sure to do this while connected to Wi-Fi before your flight.
FAQ 4: What Kind of Movies Can I Expect to Find on United Flights?
United typically offers a diverse selection of movies, including new releases, classic films, family-friendly options, and international cinema. The selection is updated regularly.
FAQ 5: Does United Airlines Offer Live TV Streaming on Flights?
Some United flights offer live TV streaming, but this availability varies based on the aircraft type and the route. Check the entertainment options on your specific flight to confirm.
FAQ 6: What Happens If My Seatback Screen Isn’t Working?
Immediately notify a flight attendant. They will try to troubleshoot the issue. If it can’t be fixed, they may offer you an alternative solution, such as a voucher or compensation.
FAQ 7: Can I Use My Own Headphones with the Seatback Screen?
Yes, you can use your own headphones. Standard headphone jacks are available on seatback screens.
FAQ 8: Is Wi-Fi Required to Watch Movies on United Flights?
No, Wi-Fi is not required to watch movies on seatback screens. However, it is required if you are streaming content to your personal device on flights without seatback screens.
FAQ 9: How Can I Find Out What Movies Will Be Available on My Flight?
You can check the United app or the United website a few days before your flight to see the available entertainment options. The selection may not be available until closer to the departure date.
FAQ 10: Are There Different Entertainment Options for Children?
Yes, United typically offers a selection of movies and TV shows specifically for children. These are often grouped together in a “Kids” or “Family” category.
FAQ 11: What If I Forget My Headphones?
United usually provides complimentary earbuds, but the quality may not be ideal. Consider purchasing a pair at the airport if you forget yours.
FAQ 12: Can I Watch My Own Downloaded Movies or TV Shows on My Device?
Absolutely! As long as you’ve downloaded them before the flight, you can watch your own content on your personal device. Just remember to put your device in airplane mode.
By understanding these tips and tricks, you can ensure a smooth and enjoyable movie-watching experience on your next United Airlines flight. Safe travels and happy viewing!