Southwest Airlines offers passengers a diverse range of entertainment options, including movies, accessible through their personal devices using the Southwest Wi-Fi connection. While a fully integrated in-flight entertainment system with seatback screens isn’t available, Southwest provides a robust streaming service that transforms your smartphone, tablet, or laptop into your personal cinema.
Understanding Southwest’s In-Flight Entertainment
Southwest Airlines prides itself on providing a comfortable and affordable flying experience. A key part of this experience involves offering a variety of entertainment options to help passengers pass the time enjoyably. Unlike some airlines with built-in screens, Southwest leverages the versatility of personal electronic devices (PEDs) and their in-flight Wi-Fi to deliver entertainment. This approach allows for a more flexible and personalized experience, as passengers can choose content that suits their individual preferences.
The Southwest Entertainment Portal
The core of Southwest’s in-flight entertainment experience is its dedicated entertainment portal. This portal, accessible via your device’s web browser, houses a collection of free live television, on-demand movies, and TV shows. Think of it as a digital library accessible only while connected to the Southwest Wi-Fi. Importantly, accessing this portal and its free content doesn’t require purchasing full internet access.
Key Requirements for Accessing Content
To fully enjoy the entertainment offered on a Southwest flight, you’ll need a few key elements:
- A Compatible Device: Your smartphone, tablet, or laptop must be capable of connecting to Wi-Fi and have a web browser (such as Chrome, Safari, or Firefox).
- Downloaded Southwest App (Optional): While not strictly required for accessing the streaming portal, the Southwest app can provide easier access and offer additional flight information.
- Headphones or Earbuds: For a personal and uninterrupted viewing experience, headphones are essential.
- Charged Device: Ensure your device is adequately charged before boarding the flight, or bring a portable charger. Southwest provides power outlets on some aircraft, but availability isn’t guaranteed.
Step-by-Step Guide to Watching Movies
- Enable Airplane Mode: Upon boarding, activate airplane mode on your device. This is a standard requirement for all flights.
- Connect to Southwest Wi-Fi: In your device’s Wi-Fi settings, select the Southwest Wi-Fi network. It will typically be labeled something like “SouthwestWiFi” or “Southwest Free”.
- Open Your Web Browser: Launch your preferred web browser (Chrome, Safari, etc.). You should be automatically redirected to the Southwest entertainment portal. If not, manually type “southwestwifi.com” or “tv.southwestwifi.com” into the address bar.
- Browse and Select Your Movie: Explore the available movies within the entertainment portal. Content is often organized by genre, popularity, and new releases.
- Begin Streaming: Tap on the movie you want to watch. The video should begin streaming instantly. The quality of the stream may vary depending on the Wi-Fi signal strength.
- Adjust Settings: Use the on-screen controls to adjust the volume, pause, play, and change the video quality if available.
Maximizing Your In-Flight Viewing Experience
While Southwest provides a convenient in-flight entertainment system, there are steps you can take to enhance your viewing experience:
- Download Content in Advance: If you’re planning to watch a specific movie or show and are concerned about Wi-Fi reliability, consider downloading content to your device before your flight using services like Netflix, Amazon Prime Video, or other streaming platforms with download features. Remember to download before leaving Wi-Fi on the ground.
- Bring a Comfortable Device Stand: Holding your device for an extended period can be tiring. A small, portable device stand can free up your hands and allow you to relax and enjoy your movie.
- Consider Noise-Canceling Headphones: Airplane cabins can be noisy environments. Noise-canceling headphones will dramatically improve your audio experience and allow you to fully immerse yourself in your movie.
- Monitor Your Battery: Streaming video can quickly drain your device’s battery. Keep an eye on your battery level and use a portable charger if necessary.
Frequently Asked Questions (FAQs)
FAQ 1: Is Southwest Wi-Fi free to use for watching movies?
Yes, accessing the movie and live TV content available on the Southwest entertainment portal is entirely free of charge. You only need to connect to the Southwest Wi-Fi network. Purchasing full internet access is not required for this content.
FAQ 2: What happens if the Wi-Fi connection is unstable?
Wi-Fi connection stability can vary during a flight. If you experience buffering or interruptions, try closing other apps on your device to free up bandwidth. If the problem persists, unfortunately, you may have to wait until the connection improves. Downloading content beforehand is the best way to mitigate this risk.
FAQ 3: Can I use my own streaming services like Netflix or Hulu?
Yes, you can, but you’ll need to purchase full internet access from Southwest. This will allow you to stream content from your own subscriptions using your device’s browser or app. Keep in mind that streaming video consumes a significant amount of bandwidth, which can impact the speed and reliability of the connection.
FAQ 4: Does Southwest offer power outlets on all flights?
Power outlets are available on some Southwest aircraft, but it’s not guaranteed. It’s always best to come prepared with a fully charged device or a portable power bank. Check Southwest’s website or contact their customer service for information about the specific aircraft scheduled for your flight.
FAQ 5: How often does Southwest update its movie selection?
Southwest regularly updates its movie and TV show selection to keep the content fresh and engaging. The frequency of updates can vary, but you can generally expect new titles to be added monthly. Check the entertainment portal upon boarding to see the latest offerings.
FAQ 6: What types of movies are typically available?
Southwest aims to offer a diverse selection of movies, including recent releases, classics, comedies, dramas, action films, and family-friendly options. The selection caters to a broad range of tastes and preferences.
FAQ 7: Is there a cost for using Southwest’s Wi-Fi for general internet browsing (not just the free movies)?
Yes, accessing general internet browsing requires purchasing a Wi-Fi pass. Southwest offers various options, including hourly and full-flight passes. Pricing may vary.
FAQ 8: Can I cast the movie from my phone to a larger screen?
Because there are no seat-back screens, you would need a second personal device (like a laptop) to which you could attempt to cast. However, this might be difficult to manage and could potentially interfere with other passengers. It is recommended to use your own device and keep the audio private with headphones.
FAQ 9: What should I do if I have technical difficulties accessing the entertainment portal?
If you encounter technical difficulties, try refreshing your browser or restarting your device. You can also ask a flight attendant for assistance. They may be able to offer troubleshooting tips or contact the onboard technical team.
FAQ 10: Can I use my VPN while connected to Southwest Wi-Fi?
Yes, you can use a VPN while connected to Southwest Wi-Fi. This can help to enhance your privacy and security. However, it may also impact your connection speed.
FAQ 11: Are subtitles or closed captions available for the movies?
Availability of subtitles or closed captions depends on the specific movie. Check the movie’s description within the entertainment portal to see if these options are supported.
FAQ 12: What are the terms of service for using Southwest Wi-Fi and the entertainment portal?
Southwest’s Wi-Fi and entertainment portal are subject to certain terms of service. These terms typically include restrictions on illegal or inappropriate content and limitations on data usage. Review the terms of service before connecting to the Wi-Fi network.