Finding out exactly what movies you’ve purchased on Amazon Prime Video can feel like navigating a labyrinth. Fortunately, Amazon offers several clear pathways to access your purchase history and definitively see which films you’ve added to your digital library.
Accessing Your Amazon Prime Video Purchase History: A Comprehensive Guide
Delving into your Amazon Prime Video movie purchases is simpler than you might think. While Amazon doesn’t offer a single, neatly labeled “Prime Video Purchases” section, your purchase history is accessible through your overall Amazon account. This guide provides a detailed walkthrough of the process.
Method 1: Navigating Through Your Amazon Order History
This is the most common and reliable method.
- Log in to your Amazon account: Ensure you’re using the same account you use for Prime Video.
- Access “Your Orders”: Navigate to the “Accounts & Lists” dropdown menu in the top right corner of the Amazon website or app (look for a small person icon). Click on “Your Orders.”
- Filter by Digital Orders: Use the “Filter by” dropdown menu above your order history. Select “Digital Orders.” This will narrow down your order history to only digital purchases, including movies purchased on Prime Video.
- Review Your Purchases: Scroll through your digital order history. Prime Video movie purchases will be listed alongside other digital items like ebooks, music, and apps. You will see the title of the movie, the date of purchase, and the price paid. You can also click on the order details to view more information.
Method 2: Checking Amazon Video Settings (Less Reliable)
While this method sometimes shows rental and purchase history, it’s less consistently accurate than the order history.
- Go to Amazon Video Settings: In your web browser, navigate directly to
amazon.com/video/settings. You’ll need to log in if you aren’t already. - Explore the “Purchase Options” or “Your Transactions”: Look for a section related to purchases or transactions. The exact name can vary depending on your region and account settings. Some users report finding a history of movie purchases here. However, be aware that this method may not be comprehensive.
Method 3: Contacting Amazon Customer Support
If you’re having difficulty locating your purchase history using the methods above, contacting Amazon Customer Support is a viable option.
- Visit the Amazon Help Page: Go to
amazon.com/gp/help/customer/display.html. - Choose “Something else”: Select the “Something else” option that relates to your Prime Video query.
- Contact Customer Service: Choose a contact method – phone, email, or chat – that suits your preference.
- Explain Your Issue: Clearly explain that you’re trying to find a list of movies you’ve purchased on Amazon Prime Video and are having trouble locating them in your order history. They can help you access your purchase records.
Why Knowing Your Purchase History Matters
Understanding what movies you’ve purchased on Amazon Prime Video offers several benefits:
- Preventing Duplicate Purchases: You avoid accidentally buying a movie you already own.
- Tracking Your Spending: Knowing your spending habits allows you to budget effectively for entertainment.
- Managing Your Digital Library: You can easily remember what movies you have access to.
- Troubleshooting Issues: If you encounter problems accessing a movie you believe you purchased, your purchase history serves as proof of ownership.
FAQs: Delving Deeper into Amazon Prime Video Purchase Tracking
Here are some frequently asked questions to further clarify how to manage and understand your Amazon Prime Video movie purchases:
H3 FAQ 1: Can I view my Amazon Prime Video purchase history on my TV?
No, Amazon Prime Video apps on TVs and streaming devices typically do not provide direct access to your purchase history. You must use a web browser or the Amazon app on a mobile device to view your order history.
H3 FAQ 2: Does Amazon Prime Video provide a dedicated section specifically for movie purchases?
Unfortunately, no. Amazon integrates all digital purchases (eBooks, music, apps, and videos) into your overall Amazon order history. You need to use the “Digital Orders” filter to isolate your movie purchases.
H3 FAQ 3: How far back does my Amazon Prime Video purchase history go?
Your Amazon purchase history generally goes back to the date of your first purchase on the platform. There is no specific time limit on how long Amazon retains your order information.
H3 FAQ 4: Can I delete movies I’ve purchased from my Amazon Prime Video library?
You cannot “delete” a purchased movie from your Amazon account. However, you can remove it from your “Watchlist” or “My Stuff” list to prevent it from appearing prominently. The movie will still be available in your purchase history.
H3 FAQ 5: What if I can’t find a movie I know I purchased in my order history?
First, double-check that you’re logged into the correct Amazon account. If you have multiple accounts, you might have purchased the movie on a different one. If you’re certain you’re using the correct account, contact Amazon Customer Support. They can investigate the missing purchase.
H3 FAQ 6: Are Amazon Prime Video rentals listed in my purchase history?
Yes, both purchased movies and rented movies are typically listed in your Amazon order history under “Digital Orders.” They will be differentiated by the “rental” or “purchase” label.
H3 FAQ 7: Can I export my Amazon Prime Video purchase history?
Amazon does not offer a direct export option for your purchase history. However, you can manually copy and paste the information into a spreadsheet or document. Alternatively, third-party browser extensions or tools might offer export functionality, but use them with caution and ensure they are reputable to protect your account security.
H3 FAQ 8: How does family sharing affect my Amazon Prime Video purchase history?
If you’ve set up Amazon Household and enabled family sharing, your family members may be able to access movies you’ve purchased. However, your individual purchase history remains private to your account. Family members cannot see your specific purchase history.
H3 FAQ 9: What is the difference between “owning” a movie and watching it on Prime Video?
“Owning” a movie on Amazon Prime Video means you’ve purchased it outright and can stream it whenever you want, regardless of whether it remains part of the Prime Video streaming catalog. Watching a movie on Prime Video through your Prime membership means it’s included in the streaming service, but it can be removed at any time.
H3 FAQ 10: How do I know if a movie is available for purchase or only for rent on Amazon Prime Video?
The Amazon Prime Video product page will clearly indicate whether a movie is available for purchase, rent, or both. Look for buttons that say “Buy” or “Rent” along with the corresponding prices.
H3 FAQ 11: Is there a way to get a refund on a movie I accidentally purchased on Amazon Prime Video?
Amazon’s refund policy for digital content can be complex. Generally, if you haven’t started watching the movie and purchased it very recently, you might be eligible for a refund. Contact Amazon Customer Support to request a refund and explain the situation. Their decision is made on a case-by-case basis.
H3 FAQ 12: Does watching a movie purchased with a gift card affect how it’s displayed in my purchase history?
No, the method of payment (credit card, gift card, etc.) doesn’t affect how the movie is displayed in your Amazon Prime Video purchase history. It will appear the same regardless of how you paid for it. The purchase will be logged with the movie title, purchase date, and price (even if the price was covered by a gift card balance).