Lost a movie purchased on iTunes? Don’t worry, redownloading it is a straightforward process. As long as you’re using the same Apple ID, you can access your past purchases and re-download your movies to enjoy them again.
Understanding Your iTunes Purchase History
Redownloading a movie on iTunes hinges on accessing your purchase history. This history acts as a digital ledger, tracking every item you’ve bought through your Apple ID. Before attempting to redownload, it’s crucial to ensure you are logged in with the correct Apple ID – the one you used to originally purchase the movie. If you have multiple Apple IDs, this is the first place to check for confusion.
Accessing Your Purchase History
To view your purchase history, you’ll primarily be using the iTunes Store or the Apple TV app, depending on your device. Accessing this history allows you to verify that the movie you want to redownload is indeed associated with your account.
Redownloading on Different Devices
The method for redownloading a movie varies slightly depending on the Apple device you’re using. Let’s explore the steps for the most common scenarios.
Redownloading on an iPhone or iPad
- Open the Apple TV app. This is typically pre-installed on your iOS device.
- Tap “Library” at the bottom of the screen.
- Tap “Movies.”
- Look for the cloud icon. This icon (a cloud with a downward-pointing arrow) indicates movies that are available for redownload. If you don’t see the cloud icon, the movie is already downloaded on your device, or it might not be associated with the currently logged-in Apple ID.
- Tap the cloud icon next to the movie you wish to redownload. The download will begin automatically.
Redownloading on a Mac
- Open the Apple TV app. This app replaced iTunes in macOS Catalina and later.
- Click “Library” in the sidebar.
- Click “Movies.”
- Look for the cloud icon. Similar to the iOS process, the cloud icon signifies a movie available for redownload.
- Click the cloud icon next to the movie to start the download.
Redownloading on an Apple TV
- Open the Apple TV app.
- Select “Library” from the main menu.
- Select “Movies.”
- Look for the cloud icon next to the movie you want to redownload.
- Select the movie and then select “Download” (which may be indicated by a cloud icon).
Troubleshooting Common Redownload Issues
Despite the straightforward process, occasional issues can arise during redownloading. Identifying and addressing these issues promptly can save you frustration.
“Item Not Available” Error
This error often occurs if the movie has been removed from the iTunes Store or is no longer available in your region due to licensing agreements. While it’s rare, studios sometimes pull content. Double-check that the movie is still available for purchase in the iTunes Store.
Insufficient Storage Space
Ensure you have enough available storage space on your device to accommodate the movie download. Movies can be quite large files, especially in HD or 4K resolution. Check your device’s storage settings to see how much space is free.
Internet Connectivity Problems
A stable and reliable internet connection is crucial for downloading large files like movies. Check your Wi-Fi connection or try switching to a different network to see if that resolves the issue. Consider restarting your router and modem as a basic troubleshooting step.
Problems with Apple ID
Verify that you’re signed in with the correct Apple ID. Also, ensure your Apple ID is in good standing; for instance, that your payment information is up-to-date. Sometimes, Apple may require you to re-verify your account credentials.
Frequently Asked Questions (FAQs)
FAQ 1: What if I don’t see the cloud icon next to the movie I want to redownload?
This generally means the movie is already downloaded on your device. Double-check your movie library. If you’re sure it’s not there, ensure you’re logged in with the correct Apple ID. It’s also possible the movie has been removed from the iTunes Store, although this is less common.
FAQ 2: Can I redownload a movie I rented?
No. Redownloading applies only to purchased movies. Rentals are temporary licenses and disappear after the rental period expires. Once the rental period is over, you must rent the movie again to watch it.
FAQ 3: Is there a limit to how many times I can redownload a movie?
While Apple doesn’t explicitly state a limit, it’s generally understood that redownloading is for personal use and restoration of purchased content. Excessive redownloading over a short period could potentially raise flags with Apple’s system, but normal usage shouldn’t be an issue.
FAQ 4: Can I redownload a movie on a different Apple ID if the original one is no longer active?
Unfortunately, no. You must redownload using the original Apple ID used to make the purchase. If the original Apple ID is no longer accessible, you may need to contact Apple Support to explore recovery options.
FAQ 5: Will the redownloaded movie be in the same quality as the original purchase?
Generally, yes. Apple usually makes the same version available for redownload. However, if the original purchase was in a lower resolution (e.g., SD) and the movie is now available in HD or 4K, you might have the option to download the higher resolution version, depending on your device capabilities and Apple’s current offerings.
FAQ 6: What happens if a movie I purchased is no longer available on the iTunes Store?
This is a rare occurrence, but if a movie is removed from the iTunes Store, you should still be able to redownload it if you previously purchased it. However, there is no guarantee, and Apple’s terms and conditions allow for content removal. In such a case, contacting Apple Support would be the best course of action.
FAQ 7: Can I redownload movies on non-Apple devices, like an Android phone?
No. Redownloading is limited to Apple devices associated with your Apple ID. You’ll need an iPhone, iPad, Mac, or Apple TV to access your purchased iTunes movies.
FAQ 8: How do I manage the storage space used by downloaded movies?
You can delete downloaded movies to free up storage space on your device. Simply navigate to the movie in your library and select the option to remove the download. The movie will still be available for redownload from the cloud.
FAQ 9: Are there any fees associated with redownloading a movie I already purchased?
No. Redownloading a movie you’ve already purchased is free of charge. You’ve already paid for the content.
FAQ 10: I’m getting an error message about “authorization issues.” What does that mean?
This usually indicates a problem with your Apple ID authorization. Try signing out of your Apple ID on your device and then signing back in. This often resolves authorization issues. You might also need to deauthorize and reauthorize your computer in iTunes (if applicable).
FAQ 11: Can Family Sharing affect my ability to redownload movies?
Yes. Family Sharing allows family members to share purchases. However, settings within Family Sharing can restrict access to certain content. Ensure that the movie you want to redownload is shared with your account within the Family Sharing settings.
FAQ 12: What if I still can’t redownload my movie after trying all the troubleshooting steps?
Contact Apple Support. They have specialized tools and knowledge to help resolve more complex issues. Be prepared to provide your Apple ID, purchase history details, and any error messages you’re encountering. They can guide you through advanced troubleshooting steps or escalate the issue if necessary.
By following these steps and addressing potential issues, you should be able to successfully redownload your iTunes movies and enjoy them on your favorite Apple devices.