How do I contact TUI flying?

How do I contact TUI flying?

If you require special assistance, or would like to discuss your accessibility or welfare requirements, you can call us on 0203 451 2688 or click here for more information….Opening times:

Monday – Friday 09.00 – 19.00
Saturday 09.00 – 17.00
Sunday 10.00 – 17.00

How do I contact TUI in UK?

Holidays booked with TUI Contact Centre: Please call 0203 451 2688. Cruise holidays: Please call 0203 451 2682.

Are TUI giving full refunds?

For retail customers, we will contact you to arrange your refund. You will be refunded the full amount you originally paid for your booking. Please note that any incentive associated with your booking will automatically expire once you submit your refund request and cannot be redeemed as cash as part of your refund.

Can I cancel a TUI flight within 24 hours?

As per TUI fly 24-hour Cancellation policy, passengers can cancel a flight booked on TUI fly within 24 hours of the purchase. TUI fly will provide a complete refund of your ticket cost in case the booking was made a week or more prior to the departure date of your TUI fly flight.

How do I contact TUI out of hours?

Call us on: 0203 451 2688.

How long does it take to get through to TUI on the phone?

“But you should be able to get through on the phone line and what I’m being told is it can be very busy in the morning but the time to call is in the afternoon when the average waiting time is 15 minutes. “So this is what you should do if you’re struggling with TUI.

How do I contact TUI for refund?

Why is my TUI refund taking so long?

TUI explain that each refund needs to be processed manually and could take up to 4 weeks. But if you booked through a third party travel agent TUI say that refunds are being sent directly to the travel agent and to contact them. Find out how Covid-19 is affecting where you live by adding your postcode.

How do I contact TUI by email?


  1. • Download the TUI app to chat with a rep 24/7.
  2. • Use our online form.
  3. • Call +4433 33 365 147.
  4. • Text 80247.
  5. • Email [email protected].

How much money will I lose if I cancel my holiday TUI?

How much will it cost to cancel my TUI holiday?

Termination Fees
How long before the holiday you cancel Percentage of your holiday price TUI will keep as a fee​
70 days or more Loss of deposit
69 – 63 days 30%
62 – 49 days 50%

How do I contact TUI customer services email?

Is it free to ring TUI?

The Free TUI Live Chat is available for the following hours: The experienced and friendly customer service representatives at TUI live chat are available to answer any queries or concerns you may have. Including, managing your booking, and booking new holidays.

How good is TUI customer service?

We’re proud to be rated 4.5 stars for our customer service. In 2020, we also won the ‘Trusted Service Award’, recognising that TUI delivers exceptional customer experiences, as rated by real customers.

Has TUI got a free phone number?

How do I contact TUI about a refund?

Can I cancel my holiday if I have only paid the deposit?

The travel company’s booking conditions will set out the cancellation terms. Normally you’ll be required to pay the full deposit and then forfeit this amount.

What happens if I don’t pay the rest of my holiday deposit?

By not paying on time, you’ve broken the contract. The travel company is likely to reserve the right to cancel your booking without giving you prior notice (such as sending you a reminder) and to apply its cancellation charges, which will usually mean you forfeit your deposit.

How long is it taking to get through to TUI on the phone?

How much do 020 numbers cost?

Most providers offer call packages that allow calls free of charge at certain times. 020 and 034 numbers are usually included in these packages. Outside of these, calls from landlines are typically charged between 2p and 10p per minute and calls from mobiles typically cost between 10p and 40p per minute.

Does TUI have free phone number?