Yes, U-Haul will generally attach the trailer to your vehicle for you. This service is part of their standard procedure to ensure safe and secure connections, protecting both you and their equipment. However, certain conditions and responsibilities apply, which we will explore in detail below.
Understanding U-Haul’s Trailer Attachment Policy
U-Haul prioritizes safety. As such, their employees are trained to properly connect trailers to customer vehicles. This process involves visually inspecting your vehicle’s hitch receiver, safety chains, lights, and electrical connections. They also ensure the trailer ball mount is the correct size and securely fastened. The employee will then connect the trailer, verify the lights are functioning correctly, and review safety procedures with you.
While U-Haul personnel usually handle the physical attachment, it’s crucial to understand that you, the customer, are ultimately responsible for ensuring the towing vehicle is properly equipped and compliant with all applicable laws. This means having a functioning hitch receiver of the correct class for the trailer you’re renting, working lights, and proper safety chains. U-Haul’s attachment service doesn’t absolve you of this responsibility.
If your vehicle is deemed unsuitable for towing the chosen trailer – for example, if the hitch is damaged, the wiring is faulty, or the towing capacity is insufficient – U-Haul may refuse to attach the trailer. This is for your safety and the protection of their equipment.
What to Expect During the Attachment Process
Upon arrival at the U-Haul location, inform the representative of your trailer rental. They will guide you through the necessary paperwork and then direct you to the designated area for trailer attachment.
- Vehicle Inspection: A U-Haul employee will visually inspect your vehicle’s towing setup. Be prepared to answer questions about your vehicle’s towing capacity.
- Trailer Connection: The employee will connect the trailer to your hitch. This includes securing the ball mount, attaching safety chains, and connecting the electrical harness.
- Light Check: The employee will test the trailer lights (brake lights, turn signals, and running lights) to ensure they are functioning properly.
- Safety Instructions: You’ll receive a briefing on towing safety, including proper loading techniques, speed limits, and turning procedures.
- Final Inspection: Before leaving, double-check the trailer connection yourself. Make sure the safety chains are properly crossed and connected, the lights are working, and the trailer is securely attached.
Your Responsibilities as the Renter
While U-Haul assists with the attachment, several key responsibilities remain with you as the renter:
- Providing a Suitable Towing Vehicle: Ensure your vehicle is capable of towing the selected trailer. Consult your vehicle’s owner’s manual for towing capacity information.
- Proper Hitch Setup: Your vehicle must have a properly installed and functioning hitch receiver of the correct class for the trailer.
- Working Lights and Electrical Connections: Ensure your vehicle’s lights and electrical connections are in good working order.
- Understanding Towing Laws: Familiarize yourself with local and state towing laws regarding speed limits, lane restrictions, and other regulations.
- Safe Driving Practices: Practice safe driving techniques, including allowing for increased stopping distance, avoiding sudden maneuvers, and maintaining a safe following distance.
- Regular Inspections During Transit: Periodically check the trailer connection during your trip to ensure everything remains secure.
Frequently Asked Questions (FAQs)
FAQ 1: What if my vehicle doesn’t have a hitch?
U-Haul sells and installs hitches at many of its locations. It’s recommended to schedule an installation appointment in advance to ensure availability and proper fitting.
FAQ 2: Can I attach the trailer myself?
While U-Haul typically prefers to attach the trailer, you may be permitted to do so under specific circumstances and with their approval. This often involves signing a waiver acknowledging your responsibility for the proper connection. Consult with the U-Haul representative at the rental location for their specific policy.
FAQ 3: What happens if U-Haul refuses to attach the trailer to my vehicle?
If U-Haul deems your vehicle unsuitable for towing the trailer, they will likely refuse to attach it. They may offer alternative solutions, such as renting a U-Haul truck instead or recommending a different trailer size. Ultimately, safety is their primary concern.
FAQ 4: What is the correct way to cross safety chains?
Safety chains should be crossed under the trailer tongue in a manner that forms an “X” shape. This helps prevent the trailer tongue from contacting the ground in the event of a hitch failure. Ensure there is enough slack for turning but not so much that the chains drag on the ground.
FAQ 5: What if my trailer lights stop working during my trip?
Pull over to a safe location and inspect the lights, wiring, and connections. Try disconnecting and reconnecting the electrical harness. If the problem persists, contact U-Haul Roadside Assistance for assistance. Never drive with malfunctioning lights, as this is illegal and unsafe.
FAQ 6: How do I determine the correct trailer ball size for my hitch?
The trailer ball size must match the coupler size on the trailer tongue. This information is usually stamped on the coupler. Using the wrong ball size can lead to a dangerous separation of the trailer from the vehicle.
FAQ 7: Does U-Haul provide trailer wiring adapters?
Yes, U-Haul typically sells trailer wiring adapters to accommodate different connector types. Bring your vehicle to the U-Haul location so they can help you select the correct adapter.
FAQ 8: What are the recommended speed limits when towing a trailer?
Speed limits while towing can vary by state. Always adhere to posted speed limits, and generally, it’s advisable to drive slower than the maximum speed limit, especially in adverse conditions. Consider the trailer’s limitations and your comfort level.
FAQ 9: What is trailer sway, and how can I prevent it?
Trailer sway is a dangerous phenomenon where the trailer oscillates from side to side. It can be caused by factors such as improper loading, high winds, or excessive speed. Proper loading is crucial, placing heavier items towards the front of the trailer. A sway control device can also help mitigate sway.
FAQ 10: Am I responsible for damage to the trailer while it’s in my possession?
Yes, as the renter, you are responsible for any damage to the trailer while it’s in your possession, excluding normal wear and tear. Consider purchasing U-Haul’s Safemove coverage to protect yourself against financial losses in the event of damage or theft.
FAQ 11: What should I do if I have an accident while towing a U-Haul trailer?
Stop safely, assess the situation, and contact the authorities immediately. Exchange information with any other involved parties. Contact U-Haul as soon as possible to report the accident and receive further instructions.
FAQ 12: Can I return the trailer to a different U-Haul location?
Yes, you can typically return the trailer to a different U-Haul location. Confirm this option when making your reservation, as it may be subject to availability and additional fees.
By understanding U-Haul’s trailer attachment policy and adhering to safe towing practices, you can ensure a smooth and successful moving experience. Always prioritize safety and double-check all connections before embarking on your journey. Remember that while U-Haul provides assistance, the ultimate responsibility for safe towing rests with you.