Ordering movies on DIRECTV is a straightforward process, offering several convenient options: through your DIRECTV receiver using your remote, via the DIRECTV website on your computer, or by using the DIRECTV app on your smartphone or tablet. Each method provides access to a vast library of titles, ensuring entertainment is always at your fingertips.
Understanding Your DIRECTV Movie Ordering Options
DIRECTV offers a multifaceted approach to renting and purchasing movies, catering to diverse user preferences. Let’s explore the various methods available:
Ordering Through Your DIRECTV Receiver
This is arguably the most common and user-friendly method. Here’s how it works:
- Power on your TV and DIRECTV receiver. Ensure both are properly connected and functioning.
- Press the ‘MENU’ button on your DIRECTV remote. This will bring up the main menu on your television screen.
- Navigate to ‘On Demand’ or ‘DIRECTV Cinema’. The exact wording may vary depending on your DIRECTV receiver model. Use the arrow keys on your remote to highlight and select the appropriate option.
- Browse the available movies. You can browse by genre (e.g., Action, Comedy, Drama), new releases, or search for a specific title using the search function.
- Select the movie you want to rent or purchase. Once you’ve found the movie, highlight it and press ‘OK’ on your remote.
- Review the movie details. This screen will display information about the movie, including its description, rating, and rental/purchase price.
- Choose ‘Rent’ or ‘Buy’. Select the desired option using your remote and press ‘OK’.
- Enter your DIRECTV PIN, if prompted. For security purposes, you may be required to enter your DIRECTV PIN to confirm the transaction. This PIN is often the last four digits of your DIRECTV account number, but you can customize it online.
- Enjoy your movie! Once the purchase is confirmed, the movie will begin downloading or streaming immediately, depending on the movie’s availability in that format.
Ordering Online Through the DIRECTV Website
The DIRECTV website provides an alternative ordering method, especially useful if you prefer browsing on a larger screen or want to manage your account online.
- Go to the DIRECTV website (directv.com). Make sure you are on the official DIRECTV website to avoid phishing scams.
- Log in to your DIRECTV account. Use your DIRECTV username and password to access your account.
- Navigate to the ‘Movies’ or ‘On Demand’ section. The location may vary slightly depending on the website layout.
- Browse or search for the desired movie. The website offers various filtering and search options to help you find the perfect movie.
- Select the movie and review the details. Click on the movie title to view its description, rating, and price.
- Choose ‘Rent’ or ‘Buy’. Select the appropriate option based on your preference.
- Confirm your order. You may be prompted to review your order details and confirm the transaction.
- The movie will be available to watch on your DIRECTV receiver. The movie will typically appear in your “Purchased” or “Rentals” section on your DIRECTV receiver within a few minutes.
Ordering Through the DIRECTV App
The DIRECTV app offers the convenience of ordering movies from your smartphone or tablet, allowing you to browse and purchase content on the go.
- Download and install the DIRECTV app from your device’s app store (iOS or Android).
- Log in to the app using your DIRECTV credentials. Use the same username and password as your DIRECTV account.
- Navigate to the ‘Movies’ or ‘On Demand’ section within the app. The app interface is generally intuitive and easy to navigate.
- Browse or search for the movie you want to order. The app offers various browsing and search options.
- Select the movie and review the details. Tap on the movie title to view its description, rating, and price.
- Choose ‘Rent’ or ‘Buy’. Select the desired option.
- Confirm your order. You may be prompted to confirm the purchase.
- The movie will be available to watch on your DIRECTV receiver or through the app. You can typically watch the movie on any device logged into your DIRECTV account.
Frequently Asked Questions (FAQs)
Here are some common questions about ordering movies on DIRECTV, designed to provide clarity and address potential issues.
H3: What happens if I don’t have enough credit on my DIRECTV account to rent a movie?
Your DIRECTV account must have sufficient credit or be linked to a valid payment method (credit card or bank account) to complete the rental or purchase. If you don’t have enough credit, you will be prompted to add funds to your account or update your payment information before proceeding.
H3: How long do I have to watch a rented movie on DIRECTV?
Generally, you have 30 days to begin watching a rented movie after you order it. Once you start watching, you typically have 24 to 48 hours (depending on the movie) to finish it. The specific rental period will be displayed before you complete the transaction.
H3: Can I cancel a movie rental or purchase after I’ve ordered it?
Cancellation policies vary. Typically, you cannot cancel a movie rental or purchase once the download or streaming has begun. However, if you made an accidental purchase or experienced technical difficulties, contact DIRECTV customer support immediately to inquire about a possible refund or credit.
H3: What devices can I watch my DIRECTV movie rentals and purchases on?
You can typically watch your DIRECTV movie rentals and purchases on any device that is logged into your DIRECTV account, including your DIRECTV receiver, computer (through the DIRECTV website), and smartphone or tablet (through the DIRECTV app). Some restrictions may apply depending on the movie studio and your DIRECTV package.
H3: How do I find my DIRECTV PIN to authorize movie purchases?
Your DIRECTV PIN is often the last four digits of your DIRECTV account number. However, you can customize it online through your DIRECTV account settings. Go to the DIRECTV website, log in, and navigate to the “My Account” section. Look for options related to “Parental Controls” or “Purchase PIN” to change or reset your PIN.
H3: Is there a way to set up parental controls to prevent my children from ordering movies on DIRECTV without my permission?
Yes, DIRECTV offers robust parental control features. You can set spending limits, restrict access to certain channels and content based on ratings, and require a PIN for all movie rentals and purchases. Access these settings through the “My Account” section on the DIRECTV website or through the settings menu on your DIRECTV receiver.
H3: Why is my movie buffering or experiencing poor video quality?
Buffering and poor video quality can be caused by several factors, including a slow internet connection, network congestion, or issues with DIRECTV’s servers. Try restarting your DIRECTV receiver and modem, checking your internet speed, and ensuring that other devices on your network are not consuming excessive bandwidth.
H3: How do I report a problem with a movie I rented or purchased on DIRECTV (e.g., audio issues, incorrect aspect ratio)?
Contact DIRECTV customer support as soon as possible to report any issues with your movie rental or purchase. Be prepared to provide details about the movie, the nature of the problem, and your DIRECTV account information.
H3: Can I download movies to watch offline?
Currently, DIRECTV primarily offers streaming of rented and purchased movies. While some content may be available for temporary download through the DIRECTV app for offline viewing, this feature is not universally available for all movie titles. Check the movie details to see if offline viewing is supported.
H3: How do I view my DIRECTV movie rental and purchase history?
You can typically view your DIRECTV movie rental and purchase history through the “My Account” section on the DIRECTV website. Look for options related to “Order History” or “Transaction History.”
H3: Are all movies available to both rent and purchase on DIRECTV?
No, not all movies are available to both rent and purchase. The availability of rental and purchase options depends on the movie studio and licensing agreements. Some movies may only be available for rental, while others may only be available for purchase. Check the movie details on DIRECTV to see which options are available.
H3: What is DIRECTV CINEMA?
DIRECTV CINEMA refers to DIRECTV’s on-demand movie service. It is essentially a library of movies that are available for rent or purchase. You can access DIRECTV CINEMA through your DIRECTV receiver, the DIRECTV website, or the DIRECTV app. It’s DIRECTV’s answer to services like iTunes Movies or Google Play Movies.