Want to catch the latest blockbuster or revisit a classic while soaring through the skies? Accessing movies on Alaska Airlines’ in-flight entertainment system is surprisingly straightforward, relying primarily on your own device and a robust streaming service. This article serves as your comprehensive guide, detailing everything you need to know to enjoy a cinematic experience on your next Alaska Airlines flight.
The Key to Movie Magic: Streaming to Your Device
Alaska Airlines no longer pre-loads movies onto seatback screens on most of its aircraft. Instead, they embrace a Bring Your Own Device (BYOD) approach, providing a streaming service accessed via Wi-Fi on your personal smartphone, tablet, or laptop. This means you’ll need a device capable of connecting to Wi-Fi and a pair of headphones to fully enjoy the in-flight entertainment.
Preparing for Takeoff: Before You Board
Before you even reach the gate, a little preparation can significantly enhance your viewing experience.
Charging and Downloading: Power Up and Stock Up
Ensure your device is fully charged before boarding. While some planes offer USB charging ports, it’s always best to be self-sufficient. Consider downloading movies or TV shows onto your device from streaming services like Netflix, Amazon Prime Video, or Hulu for offline viewing. This provides a backup option if the in-flight Wi-Fi is unreliable, or if you prefer not to use your data. Remember to download content before your flight, as downloading is not permitted via the onboard Wi-Fi.
Choosing Your Entertainment: Selecting Your In-Flight Lineup
Browse the available content on Alaska Airlines’ entertainment portal before your flight (details below). This allows you to select movies you might want to rent or purchase through the system. Knowing what’s available can prevent endless scrolling once you’re in the air.
Connecting and Streaming: In-Flight Access
Once the aircraft reaches cruising altitude, follow these steps to access the entertainment:
Connecting to the Wi-Fi: Finding the Signal
Enable Wi-Fi on your device and connect to the “Alaska_WiFi” network. You may need to open your browser and agree to the terms and conditions.
Accessing the Entertainment Portal: Finding the Movies
After connecting to the Wi-Fi, open a web browser and navigate to alaskawifi.com. This will take you to Alaska Airlines’ entertainment portal, where you can access complimentary movies, TV shows, music, and more.
Understanding the Content: Free vs. Paid Options
Alaska Airlines offers a selection of free movies and TV shows streamed directly to your device. They also provide options to rent or purchase additional content through their partners, like Gogo Entertainment.
Troubleshooting: Dealing with Technical Glitches
Even with careful preparation, technical issues can arise.
Wi-Fi Issues: When the Signal Fades
If you’re experiencing connectivity problems, try restarting your device’s Wi-Fi connection. If that doesn’t work, check the aircraft’s flight map to ensure you are within the Wi-Fi coverage area. Alert a flight attendant if the issue persists; they may be able to offer assistance.
Audio Problems: When Silence Isn’t Golden
Ensure your headphones are properly plugged in and that the volume is turned up. If you’re still experiencing audio problems, try a different pair of headphones. If the issue persists, it could be a problem with the streaming service itself.
FAQs: Your Questions Answered
Here are some frequently asked questions to further clarify the process:
FAQ 1: Is in-flight entertainment free on Alaska Airlines?
A large selection of movies and TV shows are offered free of charge to passengers streaming on their own devices. However, newer releases or premium content may require a rental or purchase through Gogo Entertainment.
FAQ 2: What devices are compatible with the streaming service?
Most modern smartphones, tablets, and laptops are compatible. Ensure your device has a web browser and Wi-Fi capability. Android and iOS devices are generally well-supported.
FAQ 3: Do I need to download an app to watch movies?
No. You do not need to download a specific app to access the in-flight entertainment. The streaming service is accessed through your device’s web browser.
FAQ 4: Can I stream on multiple devices with one Wi-Fi purchase?
Generally, no. Wi-Fi access is typically tied to a single device. You may need to purchase separate Wi-Fi passes for each device you wish to use for streaming.
FAQ 5: What if the Wi-Fi is down? What are my options?
This is why downloading content before your flight is crucial. If the Wi-Fi is unavailable, you’ll be relying on your pre-downloaded movies and TV shows. Consider bringing a book or magazine as a backup plan.
FAQ 6: Can I use my own VPN while streaming?
While technically possible, using a VPN may impact the streaming quality and connection speed. It’s generally recommended to disable your VPN for the best experience.
FAQ 7: What audio options are available for accessibility?
Alaska Airlines strives to offer accessible entertainment options. Check the in-flight entertainment portal for movies with closed captions or audio descriptions. Flight attendants may also be able to provide assistance with accessibility features.
FAQ 8: How much does it cost to rent a movie through Gogo Entertainment?
The cost of renting a movie through Gogo Entertainment varies depending on the title, but typically ranges from $4.99 to $7.99.
FAQ 9: Can I use my Alaska Airlines miles to purchase Wi-Fi or rent movies?
Currently, Alaska Airlines Mileage Plan miles cannot be used directly to purchase Wi-Fi or rent movies through Gogo Entertainment.
FAQ 10: Are there charging ports available on Alaska Airlines flights?
Some Alaska Airlines aircraft offer USB charging ports, but not all. It’s best to charge your device fully before boarding as a precaution. Newer aircraft are more likely to have charging ports.
FAQ 11: What type of headphones should I use?
Noise-canceling headphones are highly recommended to minimize background noise and enhance your viewing experience. Wired headphones are generally more reliable than Bluetooth headphones on airplanes.
FAQ 12: How can I provide feedback about the in-flight entertainment system?
You can provide feedback to Alaska Airlines through their website, mobile app, or by contacting customer service. Your feedback helps them improve the entertainment offerings.
A Smooth Landing for Entertainment
By following these guidelines and preparing in advance, you can ensure a smooth and enjoyable in-flight entertainment experience on your next Alaska Airlines flight. Remember to charge your devices, download your content, and familiarize yourself with the streaming service before takeoff. Enjoy the show!