Navigating the skies with Southwest Airlines doesn’t mean disconnecting from entertainment. While personal device entertainment is the primary focus, Southwest offers various options, from complimentary live TV to streaming movies, ensuring a connected and enjoyable flight.
Staying Entertained at 30,000 Feet: Southwest’s In-Flight Entertainment Explained
Southwest Airlines has largely moved away from seatback screens, embracing the bring-your-own-device (BYOD) philosophy. This means utilizing your smartphone, tablet, or laptop to access Southwest’s entertainment portal via the in-flight Wi-Fi network. It’s a cost-effective approach for the airline and offers passengers a personalized entertainment experience. Understanding the nuances of this system is key to maximizing your enjoyment.
Understanding Southwest’s Wi-Fi
The foundation of in-flight entertainment on Southwest is their Wi-Fi service, provided by Anuvu. While not free, it allows access to a variety of entertainment options. Knowing how to connect and the limitations is critical.
Free Entertainment Options
While the Wi-Fi itself isn’t free, Southwest does offer some complimentary entertainment options that are accessible through their portal once connected to the Wi-Fi. This can include live TV and select streaming movies and TV shows.
Setting Up Your Device for In-Flight Entertainment
Successfully accessing Southwest’s entertainment requires a few simple steps. Ensuring your device is properly prepared will prevent frustration mid-flight.
Connecting to Southwest Wi-Fi
The initial step is connecting to the Southwest Wi-Fi network. Usually, you’ll find it listed as “SouthwestWiFi” in your device’s Wi-Fi settings. Once connected, open a web browser. You should be automatically redirected to the Southwest entertainment portal. If not, try typing “swamedia.com” into your browser’s address bar.
Accessing the Entertainment Portal
The entertainment portal is your gateway to movies, TV shows, live TV, and more. The interface is generally user-friendly, allowing you to easily browse available content. Make sure to download any necessary apps before your flight, such as the Southwest app, which can sometimes offer enhanced access.
Streaming vs. Downloading
Southwest’s entertainment system primarily relies on streaming content. This means you need a constant Wi-Fi connection to watch movies and TV shows. Downloading content beforehand, though possible with external streaming services, isn’t typically an option through the Southwest portal itself.
Maximizing Your In-Flight Movie Experience
Beyond just accessing the entertainment, there are ways to enhance your viewing experience on Southwest.
Using Headphones
Headphones are essential for a comfortable and considerate viewing experience. Bring your own noise-cancelling headphones for optimal sound quality and to minimize distractions. Southwest doesn’t typically provide complimentary headphones.
Powering Up: Battery Life and Charging
Movies can drain your device’s battery quickly. Be sure to fully charge your device before your flight. While some Southwest planes offer power outlets or USB charging ports, availability varies. A portable power bank is a reliable backup.
Choosing the Right Seat
Selecting a seat with a power outlet (if available) can significantly impact your viewing experience. Check the seat map during booking to see if your desired seat offers a charging option. Keep in mind that availability isn’t guaranteed.
Frequently Asked Questions (FAQs)
Here are some frequently asked questions about watching movies on Southwest planes:
FAQ 1: How much does Southwest Wi-Fi cost?
The cost of Southwest Wi-Fi varies depending on the flight length and availability. Typically, you can expect to pay anywhere from $8 to $12 for a full flight’s access. Check the Southwest entertainment portal for current pricing on your specific flight.
FAQ 2: What movies are available on Southwest?
Southwest offers a rotating selection of streaming movies available through their entertainment portal. The titles change regularly, ensuring a fresh selection for frequent flyers.
FAQ 3: Can I watch live TV on Southwest?
Yes, Southwest offers complimentary live TV through their entertainment portal. You can typically access several popular channels, including news and sports.
FAQ 4: Do I need to download an app to watch movies?
While not always necessary, the Southwest app can enhance your viewing experience and may offer access to additional features. Downloading it before your flight is recommended.
FAQ 5: Can I use my own streaming services (Netflix, Hulu, etc.)?
Yes, you can use your own streaming services, provided you purchase Southwest’s Wi-Fi and have a subscription to the respective service. However, remember that streaming quality may be affected by the Wi-Fi speed.
FAQ 6: Is the Wi-Fi reliable enough to stream movies?
The reliability of Southwest’s Wi-Fi can vary. While generally sufficient for streaming movies, you may experience occasional buffering or interruptions, especially during peak usage times. Downloading content ahead of time onto your device is always the best insurance
FAQ 7: What if the Wi-Fi isn’t working on my flight?
If the Wi-Fi isn’t working, notify a flight attendant. While they may not be able to resolve the issue immediately, they can report the problem and potentially offer alternative solutions or compensation. Sometimes, a reboot of the system will resolve the issue.
FAQ 8: Can I use my international data plan to watch movies?
No, you cannot use your international data plan to watch movies in flight. You need to connect to the Southwest Wi-Fi network to access internet services.
FAQ 9: Are there any restrictions on the types of content I can watch?
Southwest’s entertainment portal may have restrictions on certain types of content. Generally, adult content and illegal streaming sites are blocked.
FAQ 10: Can I purchase Wi-Fi for just part of my flight?
Southwest typically offers full-flight Wi-Fi passes. Purchasing Wi-Fi for only a portion of the flight is usually not an option.
FAQ 11: How do I get a refund if the Wi-Fi doesn’t work?
If the Wi-Fi service is unreliable, contact Southwest customer service after your flight to request a refund. Be prepared to provide details about your flight and the issues you experienced. Keep records and screenshots when applicable
FAQ 12: Does Southwest offer any in-flight entertainment for children?
Yes, Southwest offers a selection of kid-friendly movies and TV shows through their entertainment portal. Parents can filter content to ensure appropriate viewing options for their children.
Conclusion
While Southwest doesn’t offer traditional seatback entertainment, their BYOD approach, coupled with complimentary live TV and streaming movie options, provides ample opportunities for in-flight entertainment. By understanding how to connect to the Wi-Fi, preparing your device, and taking advantage of available options, you can transform your next Southwest flight into a truly enjoyable experience.